helpdesk.wruw.org WRUW Help Desk Knowledgebase
General Tech Questions
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Knowledgebase General Tech Questions

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How to Change Equipment Assignments on a Fader Channel (Updated April 2026)

How to Change Equipment Assignments on a Fader Channel We ordered our console with 16 fader channels, even though we have approximately 20 signal sources in the studio.

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Why can't I find any working headphones?

We have had a couple of emails about "no working headphones", as well as a couple of posts to the WRUW Helpdesk about the lack of working headphones.  The following is a rather long answer, which can...

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Air signal sounds "metallic", "tinny", "hollow", "robotic", "flanged" or "strange"

Symptom:  The air signal (or even what you hear in the headphones) sounds like what could be described as "metallic", "tinny", "hollow", "robotic", "flanged", or "strange".  Especially when a person i...

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How do I adjust the microphone settings?

For the most part, the microphone settings work pretty well for the diversity of voices we have at WRUW.  However, on occasion, some of our more adventuresome programmers like to modify the sound...

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How do I fix the settings on the console? (updated July 2025)

A lot of the settings on the Axia console can be adjusted "on the fly" by anyone who wants to be creative in doing their radio show.   Unfortunately, some people who make these changes forget to "rese...

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The board / console is frozen. I can't use the board at all. It's locked up.

If the console in either studio has frozen or locked up, proceed as follows: If the Studio C (air studio) console has frozen or locked up during your show, do NOT file a Helpdesk ticket.  CALL t...

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How Do I Change the Setup of the Console? (Updated July 2025)

One of the exciting features of our Axia Fusion audio system is the ability to save “preset” choices of channels for various purposes. Our console has 16 channels, but we have more than 21 different ...

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